Your phones close at 5:30pm. New clients don't.
Wills, probate and moving house are dealt with after work. Stak for Solicitors answers those evening, weekend and lunchtime calls in your firm's name, takes the details and tells your team within 60 seconds.
The gap is bigger than most firms think.
After-work callers
People ring about a will, a death in the family or a house sale once their own working day is over.
Weekend browsers
Weekends are when people compare firms online and ring the ones that look right. Voicemail sends them to the next name.
Lunchtime cover
A small team can't answer every line at lunch. The divert catches the overflow.
of people who used a legal service shopped around before choosing a provider.
Legal Services Consumer Panel, Tracker Survey 2025.wills practices never called back a mystery-shopper new client.
First4Lawyers white paper (insight6), reported by Legal Futures, Sept 2023.Set it once. It runs every night.
Divert when closed
Your phone system diverts to your Stak number outside office hours. Your number stays the same.
Answered in your name
Callers hear your firm's greeting and are told they're speaking to an AI assistant.
Details taken
Name, number, matter type and urgency. It never gives legal advice.
Ready for the morning
A summary lands by email and text in 60 seconds, so the first call-back can go out at 9am.
Out of hours answering: common questions
Does it work 24/7?
Yes. You choose the hours: evenings only, weekends, lunchtimes, or every call you can't take.
What about urgent calls?
Urgent messages are texted to the person you name straight away, at any hour you allow.
What does it cost?
From £297 a month on a monthly rolling plan. See pricing.