STAK.for Solicitors
Missed-call cost calculator for solicitors

What do missed calls cost your firm?

Put in your own numbers and see a rough monthly figure for the new work that may be walking away when nobody picks up. Every starting value below is a placeholder for you to change, not a fact about your firm.

Your numbers

Five estimates. One rough figure.

Your estimate — change it

Include evenings, weekends, lunchtimes and calls that rang out while everyone was busy.

Your estimate — change it

The rest are existing clients, suppliers and other callers.

Your estimate — change it

Your usual conversion rate from a first call to a signed client-care letter.

Your estimate — change it

Pounds, across the kinds of work that arrive by phone.

Your estimate — change it

The share who don't leave a message or ring again.

Based on your estimates
New matters lost per month 1.6
Fee income at risk per month £2,438
Fee income at risk per year £29,250

Stak for Solicitors: from £297 a month, monthly rolling.

On your estimates, the fee income at risk is about 8.2 times that.

One extra matter every 5.1 months would cover it at your average fee.

A rough guide only. Answering a call doesn't guarantee an instruction.

How the sum works

Simple maths, your inputs.

We take your missed calls per week and convert them to a month (52 weeks ÷ 12). We keep only the share who are new enquiries, then the share of those who would have instructed you, then the share who go to another firm rather than ringing back. That gives new matters lost per month. Multiply by your average fee for the monthly figure, and by 12 for the year.

It ignores repeat work, referrals and the cost of your team's time, and it assumes every lost caller would have been a typical matter. Treat the result as a prompt to check your phone logs, not a forecast.

Stak for Solicitors answers the calls you can't take, in your firm's name, takes the details and tells your team within 60 seconds. It tells callers it's an AI if they ask, and it never gives legal advice.

Questions

Missed-call calculator: common questions

Are the default numbers real data?

No. They are round-number placeholders to start the sum. Change each one to match your firm; your own call logs and case records are the best source.

How do I find my missed-call count?

Most phone systems log unanswered and abandoned calls. Check a typical week, including evenings, weekends and lunchtimes.

What does it cost?

From £297 a month, monthly rolling. See pricing.